ALINEA SYSTEMS

ALINEA Sites

Your Business Deserves More Than an Online Address.

ALINEA Sites is designed to give organizations a professional public website and to connect it to the work behind it: the inquiries it generates, the customers it brings and the content the team maintains.

A desk with a desktop monitor showing a shop's "We're open" sign beside a laptop, keyboard, tablet and phone: the devices a customer might use to reach a website.

Why it belongs on the platform

A website should not be an island.

For most organizations the website is the first impression and often the first conversation. Yet it is typically built, hosted and maintained separately from everything the team uses to serve the customer. Inquiries arrive in a mailbox and are copied by hand into whatever comes next.

ALINEA Sites is designed to close that gap. The public site and the private management environment are parts of the same platform, so a visitor’s message can become a record the team can act on.

Conceptual illustrationConceptual layout

The public side

What the website presents

  • Company profile

    Who the organization is, what it stands for and how it works.

  • Service and product pages

    Each offering presented clearly, with the detail visitors need to decide.

  • Portfolio and galleries

    Completed projects and work, shown with the context that makes them credible.

  • Inquiry and contact forms

    Structured forms that collect what the team needs in order to respond well.

The private side

How the team manages it

Content is intended to be maintained from inside the organization’s own workspace, by the people who know the business, without needing a developer for each change. Access follows the same roles as the rest of the platform, so who may edit what is decided in one place.

  • Update profile, services and portfolio entries
  • Publish and withdraw pages
  • Control who may edit content
  • Start from templates for consistent layouts
  • Connect a custom domain

A customer journey

From a first visit to a delivered project

The easiest way to understand ALINEA Sites is to follow one customer.

Public website
  1. Discovers the company

    A facilities manager finds a contracting firm’s website and reads about its services.

  2. Judges the work

    She browses the portfolio of completed projects and finds one similar to her own.

  3. Sends an inquiry

    She describes her site and timeline in the contact form.

Private workspace
  1. The inquiry becomes a record

    It appears in ALINEA Business as a new customer, with her details attached.

  2. The team responds

    A project lead is assigned, a quotation is prepared and its approval is routed in ALINEA Workflow.

  3. Work and billing follow

    The accepted quotation becomes a project, and later an invoice, within the same record.

Illustrative journey showing the intended connection between the public site and the management modules.

Capabilities

What ALINEA Sites is designed to include

  • Business profile pages

    Present who the organization is and what it does.

  • Service and product presentations

    Describe offerings clearly, with room for detail.

  • Portfolios and galleries

    Show completed work and projects.

  • Contact and inquiry forms

    Let visitors reach the team through structured forms.

  • Website templates

    Start from professionally designed layouts.

  • Custom domain support

    Publish under the organization’s own domain name.

  • Website content management

    Update pages and content without a developer.

  • Connection to customer workflows

    Route inquiries into customer management.

Where this stands

The public website you are reading is the first step. The customer website service, including content management and its connection to the management modules, is in development, and a full website builder is not part of the current phase. Conversations about requirements are open.

Planning a website for your organization?

Tell us what you want to present and how inquiries are handled today.